Posts Tagged ‘android’

How do I setup my zMailCloud account on an Android device?

Written by Jay Cihla on . Posted in Configuring Mobile Devices

This article contains the steps to setup your zMailCloud account on an Android device using an Exchange/ActiveSync connection.

Please back up any and all data on the device before you initiate the following steps:

From your Android home screen, select the Email/My Accounts icon found under Settings:

Click Add New Account

Select Microsoft Exchange ActiveSync as the account type (or Corporate Email).


Click ‘Manual Setup’

Enter your zMailCloud account settings:

  • Email Address: your full zMailCloud email address
  • Server Address: (if you are unsure what your custom server address is, please contact
  • Domain: leave blank (or \
  • Username: zMailCloud email address
  • Password: zMailCloud account password

Check ‘This server requires an SSL connection’

Click ‘Next’.
Select the data you want to sync (Mail, Contacts, and Calendar).
Click ‘Finish Setup’.



Additional info: Some Android devices require that you must 1st navigate to the web client using your phone’s web broswer and accept the security certificate at before setting up your account.

Congratulations! You have successfully authenticated your zMailCloud account on your Android device.

If you need any assistance along the way, please create a ticket.

How to install zMailCloud’s server certificate on Android devices

Written by Jay Cihla on . Posted in Configuring Mobile Devices

Some Android devices experience problems when accepting zMailCloud’s SSL certificate when setting up accounts as Exchange/ActiveSync.


You can install zMailCloud’s certificate on your device by downloading and clicking on the certificate at (on your computer’s web browser (Firefox recommended) > More Info. > Security > View Certificate > Details > Export. Once that’s exported you can install our certificate on your device by plugging it into your computer & following these steps:

1.Place certificate file onto the sdcard/download folder.

2. Go to Settings -> Security & Privacy -> Install from SD Card & try setting up your zMailCloud account as an Exchange/ActiveSync account once more on your device.

If you have any questions or need assistance, please submit a ticket.

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