To change your account password for your zMailCloud account, open a web browser and navigate to your custom server address, usually https://mycompany.zmailcloud.com/, replacing mycompany with your own company’s custom URL. If you are unsure of your custom server address is, you can use your email address to find it here.
To reset your password, sign in to your account using your email address & password:
At the top menu, click on Preferences:
Under the menu on the left, click on General and select Change Password on the right hand side:
A pop-up window will appear. Enter your current password in the Old Password field & enter your new & unique password in the New Password and Confirm fields:
Click on Change password to submit changes. Once you have successfully updated to a new password, a verification window should appear:
If you need assistance with the above steps, please contact our help desk by email at: firstname.lastname@example.org