What is Phishing?
Phishing is a process where a third-party, posing as a trustworthy entity, fraudulently attempts to acquire sensitive information such as usernames, passwords, or credit card/bank details via electronic communications.
Where does Phishing occur?
Phishing often occurs via email, text, or instant messaging and it typically directs users to fraudulent websites which look and feel almost identical to the legitimate site.
How to Avoid a Phishing Attempt
- Be wary of any communications asking for financial or personal account information. The best defense is not to respond to such communications. If you have concerns about your personal accounts, telephone your hosting company, the bank or credit card company, and confirm the information request over the phone.
- Do not trust links in emails.Type in the destination of the website into the browser yourself. Phishing attempts often display a valid-looking website address in the body of a message, but in actuality the links direct to fraudulent sites. Often, just hovering one’s mouse over a link will indicate that the website address displayed in the email is really a link to a different location.
- Verify the sender of the email. Often phishing scams will put a friendly display name in the From: field, but upon examination the From address shows a completely different sender. For example: “01.com Customer Service” may appear in the From: field followed by an email address of: email@example.com.
- Some browsers have built-in phishing protection to warn of fraudulent sites. Keep your browser up-to-date with all current security patches.
- Regularly check your bank and other financial statements to make sure all charges are legitimate.
- Be wary of any attachments, especially ones that are executable.This can include Document files, spreadsheets, and Zip files.Many times these can be programs that can damage data on your computer or collect information as you use your system.
Your 01.com Account
It is not 01.com’s practice to:
- Send e-mail that requires you to enter personal information directly into the e-mail
- Send e-mail threatening to close your account if you do not take the immediate action of providing personal information
- Send e-mail asking you to reply by sending personal information
- Send executable attachments in an unsolicited e-mail
If you receive a suspicious communication from 01.com, please contact us at 1-866-777-0101 x4 or create a support ticket with our help desk at: http://helpdesk.01.com/