How to reset an account password using the Admin Console

Written by Jay Cihla on . Posted in Uncategorized

To change or reset a password for an account in zMailCloud, first log in to your web client account (usually https://yourcustomaddress.zmailcloud.com, replacing “yourcustomaddress” with your domain name and select “Admin Console” from drop-down menu next to your name in the upper right-hand corner once logged in:

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Once logged in go to Manage:

manage

 

 

 

 

 

 

 

Select Accounts and double-click on the Account you’d like to edit:

accounts

 

 

 

 

 

 

 

 

In the account details tab, go to the Password fields:

reset zimbra password

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Enter a new Password in the password & confirm password field and click Save at the top right when done making changes:

save zimbra

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